Dis-Chem Pharmacies is inviting suitably qualified applicants to apply for the Casual Frontshop Assistant vacancy at Dis-Chem Hazeldean. The position is ideal for job seekers with Grade 12 or a Senior Certificate who are interested in working in the retail industry. The closing date for applications is 13 September 2026.
If you enjoy working with people, keeping shelves neat and helping customers find what they need, this could be an opportunity worth considering. The successful candidate will help maintain the store, assist customers, handle payments and make sure products are properly displayed and available for sale.
Required Experience: 0–6 months retail work experience
This role is focused on both customer service and store merchandising. You will help make sure the store looks neat, products are available and customers receive friendly and helpful service.
What Are the Requirements?
The most important educational requirement for this position is Grade 12, Matric or a Senior Certificate.
Dis-Chem is also looking for applicants who have between 0 and 6 months of retail work experience. This means the position may be suitable for someone who is still fairly new to the retail industry.
Having more experience can be an advantage, but it is not listed as an essential requirement.
Essential requirements
Applicants should have:
Grade 12, Matric or Senior Certificate.
Between 0 and 6 months of retail work experience.
Advantageous requirements
It will be an advantage if you have:
One year of experience working in retail.
A certification in Retail Business Management.
Applicants should also have a good understanding of basic maths, including addition, subtraction, multiplication and division. This is important because the job involves handling payments, cash and other transactions.
What Will a Frontshop Assistant Do?
The Frontshop Assistant plays an important role in keeping the store running smoothly.
One of your main responsibilities will be making sure that products are available on the shelves and presented neatly. You will need to check stock regularly and restock products when necessary.
You will also need to check products for expiry dates and make sure older stock is rotated correctly. Damaged, expired or low-stock items must be reported to management.
Your duties may include:
Making sure full product ranges are available on shelves.
Keeping merchandise neat and properly presented.
Checking products to ensure they have not reached their sell-by dates.
Restocking products when needed.
Following up on customer questions about products that are out of stock.
Making sure delivered stock is placed in the correct area.
Moving stock from the storeroom to the correct shelves.
Checking that displays, labels and prices are correct.
Reporting pricing problems to management.
Keeping the storeroom clean, organised and tidy.
Learning about new products so you can assist customers properly.
Working as a Frontshop Assistant means you will spend a lot of time helping customers.
Dis-Chem expects employees to build professional relationships with customers and provide friendly, helpful and courteous service.
You may need to answer customer questions, help them find products and provide advice where appropriate.
Customer compliments and complaints should also be reported to management.
The company also expects employees to meet the required customer turnover per hour rate according to its benchmark.
If a customer asks about an item that is not available, you should follow the correct process to deal with the query as quickly as possible.
You May Also Work at the Till
The position includes responsibilities related to processing customer purchases.
The successful applicant may be required to receive, verify and process different types of payments. These can include cash, cards, vouchers, coupons and other accepted payment methods.
Other till-related responsibilities include:
Processing customer purchases accurately.
Processing loyalty cards, including accelerated partner cards.
Processing authorised exchanges and returns.
Ensuring cash is placed into the drop safe according to company procedures.
Making sure cash flow is accurate.
Ensuring line voids and price changes are properly approved.
Keeping daily takings secure until they are placed in the drop safe.
Ensuring outgoing stock, items and scripts are scanned and paid for.
Because this role involves money, attention to detail and honesty are very important.
Stock Control and Housekeeping
Stock management is another important part of the position.
You may help with stock counts and general stocktaking. You will also be expected to report products that are damaged, expired, missing or running low.
The role can also involve helping to load and off-load stock when required.
After unpacking boxes, you will need to flatten them and take them to the correct designated area.
Keeping the store clean and presentable is also part of the job. Housekeeping must be done according to Dis-Chem standards.
The successful candidate must follow Dis-Chem’s policies and Standard Operating Procedures.
Health and safety rules must also be followed at all times.
Employees must comply with the company’s uniform and personal appearance policy.
You may also be required to report suspicious or inappropriate behaviour involving staff members or customers to management.
The Frontshop Assistant may also assist with training new and existing team members when required.
Skills and Competencies
Dis-Chem is looking for someone who understands basic retail operations and administration.
You should be able to identify problems, find possible solutions and understand when an issue needs to be passed on to a manager or another person.
Good communication is also important. You should be able to explain information clearly and respond to customer questions within a reasonable time.
The company also wants someone who can follow procedures and take responsibility for completing their work properly and on time.
Important skills include:
Knowledge of retail operations and administration.
Problem-solving skills.
Basic arithmetic skills.
Good verbal communication.
Ability to answer customer questions.
Ability to follow workplace procedures.
Ability to work with limited supervision.
Good attention to detail.
Ability to take responsibility for the quality of your work.
Additional skills that can help
The following are advantageous:
Basic computer skills.
Knowledge of Microsoft Word.
Knowledge of Microsoft Excel.
Knowledge of Microsoft Outlook.
Numerical skills.
SAP knowledge.
Having these skills may help you perform some of the administrative and stock-related tasks more effectively.
Special Conditions of Employment
Before applying, job seekers should take note of the special conditions attached to this vacancy.
Applicants must be able to work retail hours, which may include different shifts depending on the store’s operating requirements.
Other conditions include:
Must be a South African citizen.
MIE screening will be conducted.
Applicants must have no criminal record.
Applicants must have a clear credit rating.
A valid driver’s licence is required.
Own reliable transport is required.
Make sure you meet these conditions before submitting your application.
Salary and Benefits
The vacancy offers a market-related salary.
The exact salary is not specified in the vacancy information, so applicants should refer to the official application process for any additional information regarding remuneration and employment conditions.
Could This Be the Right Retail Opportunity for You?
The Dis-Chem Casual Frontshop Assistant position could suit someone who enjoys working in a busy store and interacting with customers.
You do not need years of retail experience to meet the basic experience requirement. The vacancy accepts applicants with 0–6 months of retail work experience, while one year of retail experience is considered an advantage.
However, applicants should be prepared for a job that requires energy, accuracy and responsibility. You may spend much of the day moving around the store, assisting customers, checking shelves, restocking products and helping at the till.
You will also need to follow company procedures carefully, especially when dealing with cash, stock, customer returns and store security.
Apply Before 13 September 2026
If you have Grade 12 or a Senior Certificate, meet the experience requirements and believe you have the skills needed for the role, you may want to consider applying for the Dis-Chem Hazeldean Casual Frontshop Assistant vacancy.
Remember that 13 September 2026 is the closing date, so do not leave your application until the last minute.
Dis-Chem states that only successful applicants will be contacted. If you have not been contacted within two weeks after the closing date, you should consider your application unsuccessful.
Make sure you carefully check your application before submitting it and provide accurate information.
How to Apply
Interested applicants should apply through the official Dis-Chem recruitment process before the 13 September 2026 closing date.
When applying, make sure you meet the essential requirements, including Grade 12 / Matric or Senior Certificate, retail experience and the listed employment conditions.
This could be a useful opportunity for a job seeker looking to gain or grow their experience in the retail industry while working in a customer-facing role at Dis-Chem Hazeldean.
