VKB Group is looking for a Fuel Attendant to join GWK Retail in Barkly West, Northern Cape.
This is a permanent, entry-level position suitable for candidates with Grade 12/NQF Level 4 who are comfortable working with customers, handling fuel sales and working accurately with numbers.
Previous experience is not specifically listed as a requirement. A Code 14 driver’s licence with a Professional Driving Permit (PDP) will be an advantage.
Closing Date: 03 September 2026
Job Overview
Company: VKB Group Position: Fuel Attendant Division: VKB Commercial Services Business Unit: GWK Retail – Barkly West Location: Barkly West, Northern Cape Industry: Agriculture Functional Area: Sales Employment Type: Permanent Experience Level: Entry Level Minimum Qualification: Grade 12 / NQF Level 4 EE Status: Only open to EE candidates Posted: 27 August 2026 Closing Date: 03 September 2026
About the VKB Fuel Attendant Position
The main purpose of the position is to attend to customers who require fuel and lubricants.
The successful candidate will be responsible for providing customer service, ensuring that customers receive the correct fuel and balancing fuel sales at the end of each shift.
Accuracy is particularly important because putting the wrong fuel into a customer’s vehicle can cause serious problems.
The employee must therefore listen carefully to customers and make sure the requested fuel is correctly supplied.
Minimum Requirements
Applicants must have:
Grade 12 / NQF Level 4
Good numerical ability
Ability to perform well under pressure
Clean criminal record
Ability to work precisely and accurately
A Code 14 driver’s licence with PDP will be an advantage.
Is Grade 12 Required?
Yes.
Unlike some General Worker vacancies where Matric is only preferred, this position specifically lists:
Grade 12 / NQF Level 4
as a requirement.
Candidates should therefore ensure that their education information is correctly captured when applying.
Do You Need Previous Experience?
The vacancy is classified as:
Minimum Experience: Entry Level
The requirements supplied by VKB do not state a compulsory number of years of previous Fuel Attendant experience.
This makes the opportunity potentially suitable for candidates entering this type of work, provided they meet the other advertised requirements.
Do not confuse entry level with having no requirements at all. Grade 12/NQF 4 and the other stated requirements still apply.
Is a Driver’s Licence Required?
A driver’s licence is not listed as a compulsory minimum requirement.
However, the advertisement says:
Code 14 driver’s licence with PDP would serve as an advantage.
If you have a Code 14 licence and valid PDP, make sure this information appears clearly on your application.
Duties and Responsibilities
The successful Fuel Attendant will be responsible for:
Assisting customers with fuel requirements
Assisting customers with lubricants
Providing customer service
Making sure customers receive the correct fuel
Checking what fuel the customer requested
Ensuring the fuel supplied is suitable for the vehicle as requested
Balancing fuel sales at the end of every shift
Identifying discrepancies
Assisting with solving problems
Working accurately with transactions and fuel sales
Customer Service
Customer service is an important part of being a Fuel Attendant.
Customers expect efficient and professional assistance when arriving for fuel.
The successful candidate should be able to:
Greet customers professionally
Listen carefully
Confirm what fuel is required
Provide the requested service
Communicate clearly
Remain professional when the site is busy
Deal with problems calmly
A positive customer experience can encourage customers to return to the business.
Why Accuracy Is Important
VKB specifically requires someone who is precise and accurate.
Accuracy is essential when dealing with fuel.
A Fuel Attendant needs to make sure the customer receives exactly what was requested.
For example, an employee should never simply assume which fuel a vehicle needs.
The customer request should be clearly understood before dispensing fuel.
Accuracy is also important when balancing sales at the end of a shift.
Balancing Fuel Sales
One of the advertised responsibilities is:
Balance fuel sales after every end of shift.
This means numerical ability is important.
The employee needs to work accurately and identify potential discrepancies.
If something doesn’t balance correctly, the employee should be able to recognise the problem and follow the appropriate workplace process.
Fuel stations and retail operations can become busy.
VKB therefore requires candidates who can perform well under pressure.
Working under pressure does not mean rushing carelessly.
The employee should remain:
Calm
Accurate
Professional
Customer-focused
Safety-conscious
even during busy periods.
Skills Required
VKB lists the following skills:
Decision making
Problem definition and analysis
Teamwork
Written communication
Compliance
Organising
Planning
Personal resilience
What Does Personal Resilience Mean?
Personal resilience is the ability to continue performing effectively when work becomes challenging or stressful.
For a Fuel Attendant, this could mean remaining professional during:
Busy periods
Long queues
Customer complaints
Unexpected problems
Sales discrepancies
Employees should be able to remain focused while following company procedures.
Clean Criminal Record Requirement
A clean criminal record is specifically listed among the requirements.
Candidates should provide truthful information during the recruitment process.
Do not provide false information about your background because employers may conduct verification as part of recruitment.
Who Should Apply?
This position may suit someone who:
Has Grade 12/NQF Level 4
Is looking for an entry-level opportunity
Enjoys working with customers
Is comfortable working with numbers
Can remain calm under pressure
Pays attention to detail
Can work accurately
Is comfortable working as part of a team
Can follow workplace procedures
Has a clean criminal record
Is reliable
Has good communication skills
A Code 14 licence with PDP could strengthen your application.
Documents to Prepare
VKB provides specific instructions about documents on its Careers Portal.
Candidates should prepare:
Updated CV in PDF or Word format
Grade 12/NQF Level 4 qualification
Identification document
Driver’s licence if applicable
PDP if applicable
Other supporting documents requested during the application
However, there is an important instruction regarding how these documents should be uploaded.
Important CV Upload Instructions
VKB specifically tells applicants to upload only their CV in the Upload CV section.
Your CV should be:
Clear
In PDF or Word format
Free from handwriting
Do not create one combined PDF containing your:
CV
ID
Driver’s licence
Qualifications
Other documents
and upload that entire file under the CV section.
The application form provides separate areas where supporting documents can be uploaded.
Follow the portal’s instructions carefully.
Profile Picture Requirements
If the application process requires you to upload a profile picture, VKB states that the minimum image size should be:
300 × 300 pixels
Use a clear and appropriate picture.
Recommended Browser
VKB recommends using:
Google Chrome
when accessing its Careers Portal.
Using the recommended browser may help reduce compatibility problems during the online application.
How to Prepare Your CV for the Fuel Attendant Position
Because this is an entry-level position, your CV doesn’t need to be filled with unrelated information.
Focus on information that demonstrates:
Customer service
Numerical ability
Accuracy
Reliability
Communication
Teamwork
Ability to work under pressure
If you previously worked in retail, hospitality, customer service, petrol stations or another customer-facing environment, include genuine relevant duties.
For example:
Retail Assistant
Assisted customers
Handled customer transactions
Worked accurately with cash
Assisted during busy periods
Maintained customer-service standards
Worked as part of a team
Only use responsibilities that reflect your actual experience.
What If You Have Never Worked as a Fuel Attendant?
The vacancy is classified as entry level and does not state a required number of years of Fuel Attendant experience.
If you have never worked at a petrol station, don’t invent experience.
Instead, highlight transferable skills such as:
Customer service
Working with money
Basic calculations
Communication
Teamwork
Accuracy
Reliability
Working under pressure
These may help demonstrate your suitability for an entry-level role.
How to Apply for VKB Fuel Attendant Jobs 2026
Applications must be submitted online through the VKB Group recruitment portal.
Step 1: Open the Official Vacancy
Open the Fuel Attendant – GWK Retail, Barkly West vacancy.
This is not advertised as a temporary job, learnership or internship.
Where Is the Job Located?
The position is based at:
GWK Retail – Barkly West, Northern Cape
Candidates should consider whether they can reasonably work in Barkly West before applying.
Employment Equity
The vacancy is marked:
EE Status: Only open to EE candidates
VKB Group states that it is an equal-opportunity employer and that its approved Employment Equity Plan and targets form part of its recruitment process.
The company also states that it actively supports the recruitment of People with Disabilities.
Candidates should provide accurate information during the application process.
Can VKB Close the Vacancy Early?
Yes.
The company states that it can expire job advertisements at its own discretion.
This means candidates who meet the requirements should consider applying as soon as possible rather than waiting until the last day.
Possible VKB Fuel Attendant Interview Questions and Answers
The following are practice questions based on the advertised position. They are not confirmed VKB interview questions.
1. Tell us about yourself.
Example answer:
“I have Grade 12 and I am a reliable person who enjoys working with customers. I work well with others, pay attention to detail and understand the importance of providing accurate and professional service.”
2. Why do you want to work as a Fuel Attendant?
Example answer:
“I enjoy customer service and working with people. I am also comfortable working in a busy environment and would like to develop my experience within VKB Group.”
3. What would you do before putting fuel into a customer’s vehicle?
Example answer:
“I would listen carefully and confirm which fuel the customer requested before dispensing it. I would not make assumptions about the type of fuel.”
4. Why is accuracy important in this job?
Example answer:
“Accuracy is important because the customer must receive the correct fuel, and fuel sales must also be balanced correctly at the end of the shift.”
5. How would you handle a busy period?
Example answer:
“I would remain calm, work efficiently and continue paying attention to each customer’s request. I would not allow pressure to cause careless mistakes.”
6. What would you do if your fuel sales didn’t balance?
Example answer:
“I would carefully check the information to identify the discrepancy and follow the correct company procedure. If necessary, I would report the matter to my supervisor.”
7. How would you handle an unhappy customer?
Example answer:
“I would remain respectful and listen to the customer’s concern. I would try to assist according to company procedures and involve a supervisor if necessary.”
8. Can you work as part of a team?
Example answer:
“Yes. I understand that good teamwork helps employees provide faster service and keep operations running smoothly.”
9. What are your strengths?
Example answer:
“My strengths are reliability, attention to detail and remaining calm when working under pressure.”
Choose strengths that genuinely describe you.
10. Why should VKB hire you?
Example answer:
“I meet the education requirement, I am comfortable working with customers and numbers, and I understand the importance of accuracy. I am willing to learn and would work hard to provide good service.”
VKB Group is hiring a Fuel Attendant for GWK Retail in Barkly West.
Where is the job located?
Barkly West, Northern Cape.
Is the position permanent?
Yes.
It is advertised as a permanent position.
Do I need Matric?
Yes.
The vacancy lists Grade 12 / NQF Level 4 as a requirement.
Can I apply without Fuel Attendant experience?
The vacancy is classified as Entry Level and does not specify a compulsory number of years of Fuel Attendant experience.
You must still meet the other advertised requirements.
Do I need a driver’s licence?
A Code 14 driver’s licence with PDP is listed as an advantage, not as a compulsory requirement.
What does the job involve?
The position involves assisting customers with fuel and lubricants, providing customer service, supplying the correct fuel and balancing fuel sales after each shift.
Do I need to be good with numbers?
Yes.
The vacancy specifically requires applicants to be numerate.
Do I need a clean criminal record?
Yes.
A clean criminal record is listed as a requirement.
Can people with disabilities apply?
VKB states that it actively supports the recruitment of People with Disabilities, subject to the vacancy’s applicable employment-equity requirements.
What format should my CV be?
VKB says your CV should be in:
PDF, or
Word format
The CV should not contain handwriting.
Should I combine my CV and ID into one PDF?
No.
VKB specifically instructs candidates to upload only the CV under Upload CV. Supporting documents should be uploaded separately where the application form provides for them.
Apply online before the closing date if you meet the advertised requirements.
Disclaimer: Fezile Nosenga is an independent career information platform and is not VKB Group or GWK Retail. We do not participate in recruitment, shortlisting or appointment decisions and cannot guarantee interviews or employment. Candidates should apply through the official VKB Group recruitment portal.
